Thank you for visiting and shopping at krivoza.com. The following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email at support@krivoza.com or by telephone at +1 562-941-4669.
Shipping Rates & Delivery Estimates krivoza LLC is pleased to offer free shipping on all orders within the United States.
- Shipping Method: Standard Shipping
- Shipping Cost: Free
- Estimated Delivery Time: 3-5 business days
Delivery delays can occasionally occur.
Shipping Restrictions
krivoza LLC ships to addresses within the U.S. only. We do not offer international shipping at this time.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
krivoza LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Missing or Lost Packages
If you haven't received your order within 7 business days of receiving your shipping confirmation email, please contact us at support@krivoza.com or +1 562-941-4669 with your name and order number, and we will look into it for you.
Incorrect Shipping Address
It is the responsibility of the buyer to ensure that the shipping address is entered correctly. Please double-check your address before confirming your order. If an order is returned to us due to an incorrect or undeliverable address provided by the customer, the customer will be responsible for any additional shipping costs incurred to resend the package.
Contact Us
If you have any questions about this Shipping Policy, please contact us:
- By email: support@krivoza.com
- By phone number: +1 562-941-4669
- Our Address: 118 Meridian Way Ste 1, Richmond, Kentucky 40475, United States
- Customer Service Hours: Monday-Friday 9AM-5PM EST