Refund and Returns Policy

If your product is damaged, defective, or incorrect at the time of delivery, please contact us within 7 days. Items can be returned within 7 days of delivery — for example, if an item was delivered on 1st January, it can be returned until 8th January.

Please note:
Return requests will not be processed if the item is “no longer needed” or if you “change your mind.”

Return Conditions

• All items must be returned in their original condition: unused, unworn, with original packaging, seals, and tags attached.
• Items must include all accessories, manuals, and cards that came with them.
• Returned products will undergo a quality check to ensure they meet the return conditions.
  If a product is returned in an inadequate condition, we reserve the right to send it back to you.

Non-Returnable Items

The following items are not eligible for returns:

• Items containing liquids or perishable content
• Items burnt, broken, or damaged during use

Return Process

To initiate a return request, contact us here.
Our customer service team will guide you through the return process.

Refund Options & Timelines

Refunds are processed only after we receive the returned product and complete the quality check. Refunds will not be issued before this process.

Important Notes

• If your return request is not approved, we will inform you of the reason and return the product to you free of charge.
• Delivery charges (both initial and return shipping) are non-refundable, regardless of the return reason.